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Frequently asked

All the questions contractors ask before they pilot.

If we missed yours, ask on the intro call.

The pilot

How does the $299 pilot work?

Pay $299 once, we deliver 5 exclusive leads in your state within 7–10 days. You have 7 days after the last lead to flag any that did not meet the quality bar — if they did not, we refund the $299 in full. No store credit, no fine print, no required pilot extension.

What does the money-back guarantee actually cover?

The pilot is fully refundable if the leads do not meet the BoomReach quality bar: verified homeowner, real project, real intent, locked exclusively to your account. We refund the entire $299 to the card you paid on.

How fast does the first pilot lead arrive?

Most pilots see the first lead within 48 hours of payment. The full 5 typically land within 7–10 days. Storm-belt states deliver faster during active claim season.

Subscription & billing

How does the subscription work?

After a successful pilot, you can convert to the $1,999 / month subscription. That delivers 20 exclusive leads per month at an effective $99.95 per lead. Cancel anytime, no termination fee — the cancellation applies at the end of the current billing period.

What if you do not deliver 20 leads in a month?

We extend the billing month by one week so we can finish delivery. If we still cannot deliver, we credit the missing leads pro-rata to next month, or refund the unfilled portion on request.

How does the $99 overage work?

After the 20-lead monthly cap, any additional leads are billed at $99 each. Overage is opt-in — you can leave it off, or set a hard cap so the total monthly bill cannot exceed an amount you choose.

Are there setup fees or annual contracts?

No. The pilot is a one-time $299 with money-back. The subscription is month-to-month with no setup. No annual commitments.

Can I pause the subscription?

Yes — pause for up to 60 days, no questions asked. No leads delivered while paused, no bills while paused.

Lead quality & exclusivity

What makes a lead "exclusive"?

Exclusive means we sell the lead to one contractor and one contractor only. We do not resell it. We do not put the homeowner in a round-robin or a marketplace. We do not contact the homeowner again for any other contractor. Lock is permanent.

What if I get a bad lead on the subscription?

Flag it within 48 hours of delivery and we replace it free of charge. Bad means: wrong number, not a homeowner, wrong state, not a real project, or duplicate. We use every flag to retrain qualification.

How do you keep quality consistent over time?

We measure and report per-lead conversion data, replace flagged leads, and tune the funnel weekly based on contractor feedback. Lead-to-quote conversion is the metric we optimise against, not raw volume.

Can I filter the types of leads I receive?

Yes. You can select one or more verticals (storm damage, re-roof, repair, commercial), exclude zip codes you do not service, and set a maximum daily delivery cap.

Operations & SLA

What is the 3-minute callback SLA?

From the moment a homeowner submits the intake form on our landing, an SDR is dialling them within 3 minutes 80% of the time. Average across all leads is under 4 minutes. The callback time is logged and visible on each lead handoff.

How are leads delivered to me?

Email, SMS, webhook into your CRM, or our contractor portal — your choice. We integrate with JobNimbus, AccuLynx, Roofr, ServiceTitan, and any CRM with a webhook or Zapier.

Do I need to use a particular CRM?

No. We deliver to whatever you use. Plain email works fine.

What states do you serve?

TX, FL, GA, NC, AL today. Other states case-by-case based on volume capacity. Ask on the intro call.

The company

Is BoomReach a lead aggregator like HomeAdvisor / Angi / Modernize?

No, the opposite. Aggregators sell the same lead to multiple contractors. BoomReach sells each lead to exactly one contractor, exclusively, forever. We can do that because we run our own paid-traffic and qualification pipeline — we do not buy from third parties.

Do you also do list reactivation?

Yes — see list reactivation. That service works on your existing CRM list (old quotes, ghosted prospects), not new paid-traffic leads. Most contractors do both.

Ready to start?

Pilot: $299, 5 exclusive leads, money-back.

If our leads do not meet your quality bar, you get a full refund. No setup, no contract.